WHY YOU SHOULD PURCHASE A NAIL CARE KIT:
One of the biggest challenges in DIY manicures is sourcing tools that are gentle yet effective on natural nails. After extensive testing, I've curated my top 5 favorite products into these Nail Care Kits. From nail buffers and files to cuticle nippers and brushes, these tools have been my go-to for years and are proven to be gentle and effective.
WHAT IS YOUR RETURN/REFUND POLICY?
ALL SALES ARE CONSIDERED FINAL: Sorry, but at this time returns or exchanges are not offered.
If you are discontent with your purchase, you may contact us using the Contact Link , or send an email to [email protected] explaining the issue. Please allow 1 to 2 business days for a reply. We pride ourselves on customer satisfaction and work to reply to your messages and questions as promptly as possible.
In the event that a partial refund was to be issued, only up to the initial purchase cost of the item may be refunded (original shipping cost and taxes are not included in the refund). The customer is responsible for return shipping and the items must be returned in original packaging before any refund is given.
WHAT IS YOUR ORDER CANCELLATION POLICY?
If you would like to cancel your order, you may do so within 24 hours of purchase. If we have already purchased your shipping label, the order will no longer be canceled or refunded.
Note: Real Nail Talk reserves the right to cancel orders due to payment issues or inventory discrepancies.
WHAT ARE YOUR SHIPPING OPTIONS?
Domestic Orders Only (USA)
Items are shipped in protective boxes. The customer is responsible for shipping costs. Returns and exchanges are not offered. USPS is the primary shipping service used.
- US Orders are provided with a tracking number and optional shipping insurance is offered at an additional cost of $3.50.
- Most U.S. Orders take 3-7 business days for delivery (depending on your location).
- Please make sure your shipping address includes all details to avoid RETURN TO SENDER ISSUES. If the item is returned to sender, you are responsible for covering any shipping charges for the order to go back out.
- You will receive tracking info directly from PayPayl and Real Nail Talk.
- Once your tracking number states the package is delivered, Real Nail Talk is not held accountable for any lost, missing, or stolen packages.
WHAT ARE YOUR PAYMENT OPTIONS?
- This online store processes payments through PayPal. If you do not have a PayPal account and would like to submit payment through Venmo or Zelle, please contact [email protected].